How to get a refund for iTunes or App Store purchases


If you experience a problem with music, movies, TV shows, books, or apps you purchase from iTunes or the App Store, you can request a refund directly from Apple. Of course, you’ll need to have a valid reason for the request — it’s not meant to be a way to get free trials, etc. 

The iTunes and App Store refund process is similar no matter what device you start on or what app you start in, but we’ve outlined your options below for iOS, macOS, and the web. If you fail to get a refund through Apple’s official channel, your next best bet is to reach out to Apple Support.

How to get an iTunes or App Store refund via the web


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